At Soulflicker Sdn. Bhd., we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of personal information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details (credit card, PayPal, etc.).
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, device, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. Cookies help us understand how you interact with our website, allowing us to improve user experience and site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To complete your purchase, process payments, and fulfill your orders.
  • Customer Service: To respond to your inquiries, resolve issues, and provide customer support.
  • Marketing and Promotions: To send you promotional offers, product updates, or other information you have consented to receive. You can opt-out at any time.
  • Site Improvement: To analyze website performance, identify trends, and improve your experience on our site.

3. Data Security

We use industry-standard security measures, including encryption, to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business, such as payment processors, shipping companies, and email marketing services. All third-party service providers are required to maintain the confidentiality and security of your data.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate information.
  • Request the deletion of your personal data, subject to certain legal obligations.

If you have any questions about how we handle your personal information, please contact us at soulflickersdnbhd@gmail.com.