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Contact

We’re here to help!

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Have a Question?
Contact us!

We value your feedback and are happy to assist you with any questions or concerns you may have. Please use the following contact methods below to get in touch with us.

We aim to respond to all inquiries within 48 hours. Your satisfaction is important to us, and we look forward to assisting you!

Email Us

soulflickersdnbhd@gmail.com

Address

15-2-1, Level 1, Jalan Setia Prima R U13/R, Setia Alam, 40170 Shah Alam, Selangor

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Popular Questions

Explore our FAQs to find detailed answers to your common queries about orders, products, delivery, and more.

Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on your location.

Yes, all our candles are handcrafted using high-quality, natural ingredients, ensuring a safe and eco-friendly experience.

Absolutely! We provide elegant gift packaging to make your purchases perfect for any occasion.

We currently do not offer scent customization, but our curated collection includes a variety of luxurious options to suit your preferences.

If your order arrives damaged, please contact us within 48 hours with photos of the issue, and we will arrange a replacement or refund promptly.